My Journey from Doctor to Health Tech Entrepreneur
As an NHS GP and former A&E doctor, I’ve witnessed firsthand the challenges patients face in accessing timely mental health support. Long waiting lists and limited availability often leave individuals without the care they need, sometimes leading to tragic outcomes. These experiences ignited a passion in me to find a solution, culminating in the creation of the Dr Julian Mental Health Platform.
‘Start-Up Century’ explains why there has been a global shift towards entrepreneurship over the last few decades, and what the implications are of more people wanting to work in start-ups or as self-employed entrepreneurs. As a Partner at London-based Balderton Capital, I have worked with British breakout technology companies like Depop, Revolut and GoCardless, which are covered in the book, alongside many other stories from freelancers, one person companies and start-up brands.
Generative Ai’s adoption is faster than any prior technological transformation and there is a voracious appetite for skilled talent that know how to apply AI across all verticals and sectors. It’s insatiable and will continue as companies grapple with how to leverage AI. However it is also important to remember that AI is not a new technology. There are plenty of skilled developers, engineers and business innovators with deep AI experience. For example at Techstars here in London our first AI investment was back in 2014. We have gotten to know and work with talented AI adept founders across all verticals from deep tech to health and well being to fintech and media. The talent is out there.
Deep pocketed incumbents will by definition appear more institutionalised and established. Therefore your branding strategy is more likely to succeed if you appear to adopt a radical approach which challenges the establishment. Clients of established providers will also be used to high standards: don’t spread your limited budget thin – instead focus on one core feature which is essential, but do it in an uncompromising, razor-sharp way which actually outperforms the incumbents’ offerings, for instance where they might suffer from inertia or tech debt.
Ask questions as to why your vision is doubted. Sometimes they doubt the scale, the team, traction etc. Then gather evidence so it’s nearly impossible for anyone to doubt you for that specific point. Do this enough times, and more will believe you then not. This will lead to more investment, world class employees and revenue! Our largest shareholders initially said no before we returned to them with enough evidence to secure our first $1m!
Balancing investors’ expectations for growth and revenue with maintaining our brand narrative comes down to clear communication and a shared vision. At BibliU, we prioritize long-term value over short-term gains by ensuring our growth strategies align with our mission to make education more accessible and affordable for all. By staying focused on our core values and consistently delivering on our promises, we build trust with both our investors and customers.
You started your career with later stage technology investing in the US and have transitioned to early stage investing in Europe. How has that progression impacted your approach as an investor
Before joining Eight Roads, I invested in more mature technology companies at Warburg Pincus in New York and San Francisco, and then earlier stage ones at Accel in London. At Eight Roads, we partner with founders in the scale-up stage, which is typically somewhere in-between my prior experiences. Understanding the earlier stages of a company’s journey helps me empathize with founders, while insights into what comes next enable me to offer practical advice on what to anticipate. More broadly, I’ve had the chance to learn from some great investors along the way, and the lessons have been surprisingly similar regardless of stage or geography. For example, I firmly believe that innovation is a global phenomenon, and great ideas and founders can emerge from anywhere, that investment decisions hinge on a blend of data-driven analysis and intuition, and that it’s all about backing the right people.
In fintech, as with any industry, AI can help transform time-intensive and costly processes into something slicker, smarter and more sustainable. The key is to invest in AI early on – this enables people to develop as the company grows, creating upskilling and professional development opportunities for everyone. AI can reduce unnecessary tasks, but it can also reinforce and bolster existing roles, thereby empowering intelligent scaling alongside a highly AI-proficient workforce.
In looking at this question, its important to start by breaking down the SME market. When people talk about SMEs, they generally mean the millions of micro businesses, which have seen strong focus from the likes of Starling, Monzo and Tide. Allica, on the other hand, is exclusively focused on the established SME (ESME) segment. These are companies with, say, 20 or 50 employees that have some of the complexity of a corporate, but rarely the depth of in-house finance expertise a corporate has.
Running a successful business in 2024 demands constant adaptation. With competition fiercer every day, staying ahead means focusing on what truly matters—your customers. Some trends are proving to be transformative forces, shaping how we engage, build loyalty, and grow. 
